Contacting Suppliers

How do you contact suppliers and manufacturers? Watch and learn the best practices and you can use the script in the resources section to get started.


You probably don’t want to send your potential supplier a grocery list of questions in your first email, though here are some important questions that you may want to ask before deciding on your supplier.

  • Do you offer dropshipping? (If it’s unclear that they do)
  • Do you offer customization of the packaging the customer will receive?
  • Do you offer to put my company’s information on the package/slip?
  • Do you offer private labelling?
  • Are there any fees? What is the average shipping cost to customers in the United States per unit?
  • How should I send orders to you as I receive them? Are you okay with email?
  • How will you invoice me for orders? Do you accept credit card or PayPal?
  • What is your return/refund policy for damaged or missing orders?
  • Can I use your products’ images/descriptions on my website?
  • How long does it take for orders to be processed and shipped?
  • Are you the manufacturer of your products (if it’s unclear or not obvious)

This is a start. If you have different questions that relate to your business, don’t hesitate to ask.